Scania Assistance service coordinator

Your job responsibilities:

• Provide Scania technical support services to Scania Lietuva customers.
• Book a service time for Scania Lietuva customer vehicles abroad.
• Check invoices received from other countries, as well as prepare invoices for technical assistance cases.
• Coordinate the provision of Scania emergency services.
• Contact the global Technical Assistance Service for customer complaints. 

As a good candidate you have:

• Ability to work independently and make decisions within your competencies.
• Appropriate secondary or higher education.
• Desired knowledge of the heavy truck industry and the technical design of cars.
• Outstanding organization and administration skills.
• High stress tolerance and empathetic. 
• Excellent knowledge of Lithuanian, English, and Russian. 
• Good computer skills.

We offer you:

• Monthly salary 2500-3000 €/mon. gross 
• Professional training and guidance from experienced colleagues.
• Working daily in a Baltic organization and having international cooperation worldwide in the Scania Group.
• Home office possibility.
• Various family and health care benefits:
  • Company events for employees and family members;
  • Health insurance after probation;
  • Gifts and financial support on various occasions.