Credit & Collection Officer
Role Summary
Currently, the Black Sea Unit of TFS (formed by Scania Credit Romania and Scania Finance Bulgaria) is looking to appoint a new competent professional in the position of Credit & Collection Officer.
Job title: Credit & Collection Officer
Job type: permanent contract
Location: Ciorogarla, jud. Ilfov – Scania Credit Romania head offices
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Hybrid working (up to 10 days per month)
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21 days annual leave plus bank holidays. Additional vacation days based on seniority with Scania.
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Private health insurance, which you can offer to your family also.
Job Responsibilities
What YOU will do:
Every day is an occasion for growth, being responsible for:
Customer focus
Deliver high efficiency and performance while ensuring high quality and company protocols are in place when contacting customers that are past due via phone calls, emails, chats
Negotiate with and motivate customers to repay their debts
Interview reasons for delays in payments and proposed the process for settlement
Constant monitoring of payment agreements
Administration
Credit assessment and analysis
Propose and approve credit limit based on limitation of authority
Manage credit limit proposal and obtain proper approval
Instituting legal action when customers fail to pay their debt
Responding to customer queries
Contacting lawyers and insurance agencies to facilitate payments
Assisting with Anti-money Laundering processes and compliance
Display understanding of collections processes, legislation & regulations, market trends and industry best practices
About YOU:
Bachelor’s degree in accounting, business management, or a similar field.
Previous experience working as a Collections Officer.
Excellent negotiating skills.
Good written and verbal communication skills.
Familiarity with state debt collection laws.
Knowledge of payment plans and accounting procedures.
Knowledge of office and accounting software.
Patience and resilience
Good English skills.
What we offer:
We offer you the opportunity of becoming a part of a highly performing team in a challenging environment characterized by a high drive, as well as an open and informal culture within a diverse culture.
Collaborative environment that fosters strong team spirit and mutual support.
Hybrid work, you can work from home up to 10 days per month.
Monthly transport allowance.
Excellent career opportunity with a global company and premium brand.
Dedicated onboarding plan. Access to training, development initiatives, coaching and mentoring from senior management.
You will participate in complex and challenging projects related to our industry and you will have the satisfaction of interesting and meaningful work.
Attractive benefits package (including meal vouchers, private health insurance, additional vacation days for seniority with Scania etc).
You will be part of CSR initiatives. Many of the things we care about are related to sustainability, education, health.
To make sure we select the right candidate, our selection process has several steps. We will strive to communicate fast and clear with you, if you are selected for interview.
Interview with People&Culture team.
Interview with Hiring Manager.
Employment offer.
Interested to learn more? Apply now and we will get back to you as soon as possible. Only selected candidates will be contacted.
BUCURESTI, RO, 077055
