WORKSHOP MANAGER SUCURSAL GUADALAJARA

WORKSHOP MANAGER SUCURSAL GUADALAJARA

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JOB DESCRIPTION

Participate in the profitability of your workshop by coordinating all activities and managing resources, complying with each of the Scania procedures and standards.

• Acquire: In the learning phase to be able to apply the competence in work situations. Is able to apply the competence in work situations with help.
• Apply: Is able to apply the competence in work situations independently without help.
• Guide: Is able to apply the competence in work situations in extraordinary or complex conditions as well as to orient and guide other people.
• Transform: Is considered an expert and is able to drive the development of new concepts and methods.
• Innovate: Is considered an authority in the field, both internally and externally.

RESPONSIBILITIES

• Ensure extraordinary team leadership.
• Ensure the correct administration of workshop resources.
• Ensure the management of your work team.
• Ensure proper workshop planning.

TASKS

Talent management and leadership

• Ensure talent and team development.
• Assign tasks by skills.
• Look after staff well-being.
• Provide feedback and maintain inter-area communication.
• Coordinate SRS and Daily Steering meetings.
• Promote courses like MyCompass.

Workshop operation

• • Supervise order, cleanliness and standards (DCS, DOS).
  • Maintain whiteboard and indicators.
  • Guarantee tools and equipment.
  • Perform inventories.
  • Coordinate WO with advisors, technicians, reception and warehouse.
  • Monitor productivity and efficiency by WO.
  • Manage roadside assistance and WO returns.

    Administrative management

    • Prepare failure reports for billing (warranty, contract, customer).
    • Use and supervise platforms like TIA Portal.
    • Validate external service invoices.
    • Comply with safety, health and environmental standards.
    • Define WO payers.
    • Ensure sufficient personnel.
    • Execute Regional Management projects.

    Continuous improvement

    • Establish clear goals (best practices, hygiene, safety).
    • Propose, implement and follow up on improvements.

EDUCATION

High school, TSU or Technical degree completed.

JOB PROFILE

•  6 year in a similar position.
• Forklift operation (valid license desirable).
• Basic knowledge of mechanics (preferred).
• Experience in cycle counts.
• Office software management (basic to intermediate).
• Knowledge of safety standards and continuous improvement (5S, problem solving).
• Experience in handling chemicals (preferred).
• Desirable experience in reverse logistics and receiving international materials.