Sales Administrator

Role Summary

The main responsibility of this role is to manage the process between ordering and delivery of vehicles to the end customer and to provide support for the truck salesman position. This is achieved by working in a structured methodical way adhering to defined processes and procedures. Organisational skills are essential as many activities are deadline driven. Focusing on communication with internal and external (e.g. suppliers, other departments, etc.)

Job Responsibilities

Role Overview:

• Provide administrative support within the sales team to ensure the smooth, efficient, and accurate preparation for the allocation of customer orders.
• Gather and document all necessary information (e.g., financing, sales agreements) to meet prerequisites for customer order allocation.
• Collate required documents and create and maintain a vehicle order pack for each order.
• Support the sales team in preparing for vehicle deliveries to meet specific deadlines.
• Receive, collate, and process purchase invoices from the workshop and third-party suppliers, allocating them to the correct vehicle order.
• Provide SRO company details to suppliers and check invoices.
• Handle vehicle purchase and sales invoices in sales systems.
• Check and approve supplier invoices.
• Order transport for purchased vehicles.
• Verify all documents upon vehicle arrival.
• Upload information into Auto do.
• Ensure all papers are stored and collected for each chassis to provide necessary documents for audits.
• Inform Dekra for evaluation of used vehicles returned with RVG.
• Update the stock list status for incoming, transported, reserved, and available vehicles for sale.
• Send lead information from CRM to salesmen.
• Prepare weekly stock reports.
• Prepare monthly market share reports.
• Calculate commissions.

Profiles:

• Attention to Detail: Work in a conscientious, consistent, and thorough manner.
• Communication: Listen and communicate openly, honestly, and respectfully with different audiences, promoting dialogue and building consensus.
• Customer Focus: Provide service excellence to internal customers.
• Initiative: Deal with situations and issues proactively and persistently, seizing opportunities that arise.
• Planning and Organizing: Reach goals central to organizational success by making and following plans and allocating resources effectively.
• Teamwork: Work collaboratively with others to achieve organizational goals.
• Business Perspective: Use an understanding of business issues, processes, and outcomes to enhance business performance.
• Products and Services: Maintain an up-to-date understanding of products and services necessary to perform duties and tasks. Understand Scania’s products and services value proposition connected to processes and business.
• Using Information Technology: Use software and information technology to accomplish work.
• Work Under Pressure: Maintain performance under pressure.
• Proactive Attitude: Exhibit a proactive approach.
• Basic Technical Skills: Possess basic technical skills.
• Adaptability: Adapt to changing circumstances and requirements.