Service Advisor for Workshop Brno

Would you like to work in a modern, tech-driven environment where every day is different and your work yields tangible results?
We are looking for a new colleague to join our authorized SCANIA service center in Brno, who will serve as a key link between customers and the workshop.
You don’t necessarily need years of experience in auto repair—what matters to us is that you have an interest in technology, a desire to learn new things, and the ability to see tasks through to completion. We’ll be happy to teach you everything else.

What will your job duties be:

 

You will be responsible for the entire service order process—from receiving the vehicle to returning it to the customer.
Specifically, you will:

  • receive vehicles at the service center and address customer requests 
  • plan and organize service work in the workshop
  • communicate with mechanics, warehouse staff, and customers
  • monitor the progress of repairs and the quality of the work performed
  • handle related administrative tasks and invoicing
  • maintain good relationships with customers even after the repair is completed 

What kind of experience will be useful to you:

  • High school diploma (ideally in a technical or automotive field)
  • At least 3 years of experience in auto repair is a plus
  • Good communication and organizational skills
  • Customer-oriented approach
  • Basic proficiency with MS Office
  • Class B driver’s license (Class C is a plus)
  • Knowledge of trucks or trailer technology is a plus
  • Experience leading a small team is a plus
  • Knowledge of English is a plus, knowledge of Czech or Slovak language is a must

 

What you can look forward to:

  • Work with state-of-the-art technology (electric, hybrid, CNG, and LNG vehicles)
  • Opportunities for professional growth and regular professional training
  • Monthly performance bonuses
  • Bonuses beyond the legal minimum
  • 5 weeks of vacation
  • Meal vouchers worth 360 CZK per shift
  • Multisport card
  • Free drinks and fruit at the workplace
  • Mental health care program
  • Additional employee benefits
Requisition ID:  28506
Number of Openings:  1.0
Part-time / Full-time:  Full-time
Permanent / Temporary:  Permanent
Country/Region:  CZ
Location(s): 

Brno, CZ, 618 00

Required Travel:  0-25%
Workplace:  On-site