Service Advisor for Workshop Brno
Would you like to work in a modern, tech-driven environment where every day is different and your work yields tangible results?
We are looking for a new colleague to join our authorized SCANIA service center in Brno, who will serve as a key link between customers and the workshop.
You don’t necessarily need years of experience in auto repair—what matters to us is that you have an interest in technology, a desire to learn new things, and the ability to see tasks through to completion. We’ll be happy to teach you everything else.
What will your job duties be:
You will be responsible for the entire service order process—from receiving the vehicle to returning it to the customer.
Specifically, you will:
- receive vehicles at the service center and address customer requests
- plan and organize service work in the workshop
- communicate with mechanics, warehouse staff, and customers
- monitor the progress of repairs and the quality of the work performed
- handle related administrative tasks and invoicing
- maintain good relationships with customers even after the repair is completed
What kind of experience will be useful to you:
- High school diploma (ideally in a technical or automotive field)
- At least 3 years of experience in auto repair is a plus
- Good communication and organizational skills
- Customer-oriented approach
- Basic proficiency with MS Office
- Class B driver’s license (Class C is a plus)
- Knowledge of trucks or trailer technology is a plus
- Experience leading a small team is a plus
- Knowledge of English is a plus, knowledge of Czech or Slovak language is a must
What you can look forward to:
- Work with state-of-the-art technology (electric, hybrid, CNG, and LNG vehicles)
- Opportunities for professional growth and regular professional training
- Monthly performance bonuses
- Bonuses beyond the legal minimum
- 5 weeks of vacation
- Meal vouchers worth 360 CZK per shift
- Multisport card
- Free drinks and fruit at the workplace
- Mental health care program
- Additional employee benefits
Brno, CZ, 618 00