CRM and Business Specialist

Role Summary

Use your strong CRM and business intelligence abilities to drive business. Crucial role within marketing team

Job Responsibilities

What you will do 
Reporting to the Director - Marketing and Communications, a key member of the Marketing Team.
This role is crucial in leading the adoption of Dynamics 365 CRM within the business, driving business success, improve customer satisfaction and loyalty.  This will be achieved in part by ;
•    Supporting and guiding internal stakeholders in the adoption of a CRM
•    Deliver results through lead generation, marketing automation / SCRM campaigns
•    Analyse customer data to provide insights
•    Support our digitalization journey with digital marketing tools
•    Define knowledge levels and initiate training and activities

Who you are
To be successful in this role within our organisation, we believe that you will have the following: 
•    3+ years of experience in a Marketing, Digital, CRM Analyst or similar position
•    Solid understanding of the flow between data management, business analytics and business and marketing automation
•    Good understanding of data platform and data warehouse structures
•    Experienced working with a CRM System
•    Must have strong experience in analysing CRM data and building targeted marketing campaigns
•    Strong customer centric approach with strong business partnership skills

Life at Scania
Our purpose is to Drive the Shift towards a sustainable transport system.
At Scania, our people are our most valuable strength.  Being part of the Scania family offers employees an exciting future in an environment that is steered by our core values; Customer First, Respect for the Individual, Elimination of Waste, Determination, Team Spirit and Integrity.
You know us as a world-leading provider of transport solutions. Leading innovation towards a sustainable global transport system. We have one unique resource at Scania to achieve this – you. 
Welcome to Scania, a company that is enjoying record growth.

What we offer
•    A dynamic and inclusive work culture - be part of a great team environment
•    Hybrid working model –Flexible work options available
•    A company that is enjoying record growth and eligibility for an annual company bonus scheme
•    Salary packaging, novated leasing and exclusive discounts on retail, dining, travel, entertainment, leisure, accommodation and more
•    Corporate benefits programme with discounts at JB Hi Fi, Specsavers and more
•    Exclusive health insurance discount, access to an online health and wellness platform with up to 50% off at over 400 fitness and wellbeing brands including gyms, active wear, healthy meals, supplements, self-care and more
•    Paid Parental Leave benefits
•    Be part of the bigger picture - a company with a focus on digitalisation, autonomous vehicles, electrification and sustainability

To apply
If you want to join a dynamic company with strong values, if you want to be more than a number and have a real voice, join us and start an exciting career in an international company. “Apply now” and submit your CV. Alternatively you can email careers@scania.com.au to learn more about this opportunity.
Formal offer of employment is subject to standard pre-employment checks including medical and other background checks.
As an equal opportunity employer, supporting workplace diversity, we encourage applications from people of all backgrounds, genders and cultural heritages.