Head of Talent Acquisition Europe

About the Role

As Head of Talent Acquisition Europe, you will drive both strategic and operational recruitment activities across the region. You will oversee a team of TA professionals, including Team Managers and recruiters, delivering hundreds of hires annually – from corporate functions to large-scale academy programs. You will shape a candidate-centric, data-driven TA function that supports the Knowledge Centre’s long-term success. 

What You’ll Do:

Leadership & Team Development Lead:

• Coach, and inspire a regional TA team, fostering a culture of high performance and inclusion 
• Set clear goals, KPIs, and SLAs for the TA function 
• Develop team members’ expertise in sourcing, assessment, and stakeholder management 

Talent Acquisition Strategy & Operations:

• Define and implement a robust recruitment service delivery model for the region 
• Drive sourcing innovations and leverage analytics to meet current and future hiring needs 
• Oversee end-to-end recruitment for all roles, ensuring quality of hire and timely delivery 

Stakeholder & Vendor Management:

• Partner with senior business leaders and HRBPs to forecast and prioritize hiring needs 
• Manage relationships with recruitment vendors and outsourced providers 
• Build credibility and strong partnerships with senior stakeholders and external partners 

Candidate Experience & Employer Branding:

• Champion an excellent candidate experience throughout the hiring cycle 
• Lead employer branding initiatives and university relations programs 
• Continuously improve recruitment processes based on feedback and market insights 

Process & Compliance:

• Ensure compliance with employment laws and regulations in all countries of operation 
• Collaborate with Process Owner of TA, product owners, and P&C Operations to roll out global initiatives and systems (e.g. SAP SuccessFactors) 
• Drive continuous process improvements and leverage technology for greater efficiency 

What You Bring: 
Key Skills & Tools:

• Excellent leadership and stakeholder management skills 
• Strong communication in English (both written and spoken) 
• Proficiency with ATS and HR technologies (e.g. SAP, ServiceNow, Workday Recruiting, LinkedIn Talent Insights) 
• Analytical, data-driven mindset with a focus on results 

Professional Profile:

• 10+ years of experience in talent acquisition, including several years in a leadership role across multiple countries 
• Proven ability to align TA strategy with business growth in an SSC/GBS environment 
• Experience in diverse hiring (corporate, operational, technical, volume recruitment) 
• Strong people leadership skills with a track record of building high-performing teams 
• Bachelor’s degree in HR, Business, or related field (advanced degree preferred) 
• Additional regional languages are a plus 
• Willingness to travel occasionally within the region 

Education