P&C Operations Specialist
As a P&C Operations Specialist, you will be a key member of the People & Culture Operations team, ensuring smooth, accurate, and compliant execution of complex employee lifecycle processes. You will serve as a subject matter expert in your process area, support continuous improvement initiatives, and act as a point of contact for more complex or escalated cases
About the Role
Working closely with HR Business Partners, Payroll, and in-country People & Culture teams, you will contribute to high-quality service delivery aligned with local regulations and global standards.
What You'll Do
Employee Lifecycle & Operations:
- Execute complex employee lifecycle events (e.g., transfers, job changes, onboarding/offboarding)
- Maintain data accuracy in HR systems (e.g. Sap SuccessFactor) and case management tools (e.g. ServiceNow)
- Ensure compliance with standard operating procedures, service levels, and labor law requirements
Quality Control & Compliance:
- Conduct peer reviews and quality checks to ensure data accuracy and integrity
- Support internal audits and compliance with local employment legislation
- Ensure adherence to internal control frameworks
Expertise & Process Ownership:
- Act as a subject matter expert for specific process areas
- Update process documentation, deliver training, and support team development
- Provide guidance on non-standard or escalated employee cases
Continuous Improvement:
- Identify and recommend process improvements, automation, or standardization opportunities
- Contribute to continuous improvement projects within the P&C Operations team
- Maintain internal knowledge base and support knowledge sharing
What You Bring
Skills & Tools:
- Fluency in English
- Proficiency in SAP SuccessFactors and ServiceNow
- Strong skills in Microsoft Office, especially Excel
- Attention to detail, strong organizational skills, and confidentiality
- Ability to manage complexity and prioritize independently
Professional Profile:
- 3-5 years of experience in P&C operations or HR shared services
- Strong understanding of employee lifecycle processes
- Experience handling confidential data and managing escalations
- Familiarity with Polish labor law and international HR practices
- Experience working in a fast-paced, matrixed or global organization
Your Background:
- Bachelor’s degree in Human Resources, Business Administration, or a related field
- Additional certifications in HR, payroll, or compliance are a plus
- Experience with continuous improvement or Lean methodology is welcome
What Scania Offers:
- Private medical care – comprehensive healthcare coverage for your wellbeing
- Life insurance package – additional security for you and your loved ones
- Sports card – access to Medicoversport or an equivalent program to keep you active
- Learning & development platforms – access to ongoing education and upskilling opportunities
- Friendly and inclusive work culture – be part of a team that values collaboration and diversity
- Modern office environment – good coffee, chillout zones, and a space designed for focus and creativity
Ready to join Scania's People Operations Team? Apply Today!
Join a collaborative, international environment where operational excellence and people experience go hand in hand.
Gdańsk, PL, 80-309