P&C Quality & Improvement Analyst

Role Summary

Job Responsibilities

Needs Assessment

Explore issues or needs, establishing potential causes and barriers as well as related issues

Product and Solution Development

Define and deliver products and services that meet customer needs by selecting the best possible approaches available within established systems.

Solutions Analysis

Analyze specific problems and issues to find the best solutions. Solutions could be technical or professional in nature.

Innovation Implementation and Pipeline Management

Execute development plan for a new product or service, managing project schedules, identifying risks, and communicating to project stakeholders.

Innovation Strategy, Pipeline and Roadmap

Provide the means (e.g., research, ideas, solutions) to prototype innovation business cases with the potential to shape the innovation strategy, pipeline, and road map.

Business Case Contribution

Contribute information to business cases to quantify current costs, justify project investment, and identify the return on investment.

Portfolio Management

Deliver small project workstreams, carrying out specified project activities within defined time and quality parameters and ensuring adherence to the prescribed project management methodology.

Intellectual Property (IP) Protection

Contribute to the management and filing of Intellectual Property applications for patents to protect the team's research work.

Culture of Innovation

Support a culture of innovation by contributing to solutions that boost creativity, innovation, and collaboration, such as idea generation platforms, jam sessions, and hackathons.

Personal Capability Building

Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching; gain or maintain external professional accreditation where relevant to improve performance and fulfill personal potential. Maintain an understanding of relevant technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media.

Education