Parts Advisor - Laverton

Role Summary

Join our Laverton team, maintain excellent customer relationships with internal & external customers. Join a dynamic & supportive Parts team.

Job Responsibilities

Life at Scania

Our purpose is to Drive the Shift towards a sustainable transport system.
At Scania, our people are our most valuable strength.  Being part of the Scania family offers employees an exciting future in an environment that is steered by our core values; Customer First, Respect, Team Spirit, Responsibility & Elimination of Waste.
You know us as a world-leading provider of transport solutions. Leading innovation towards a sustainable global transport system. We have one unique resource at Scania to achieve this – you.
Welcome to Scania.

What you will do 

Based in our Laverton branch, this role reports to the Parts Supervisor and plays a key role in ensuring excellent customer relationships are created and maintained to both external and internal customers. Key responsibilities will include:

• Build and develop customer relationships through excellent customer service
• Accurately complete relevant documentation including invoices and payment
• Work closely with the Workshop to ensure availability of parts
• Load and unload parts, bin to appropriate location
• Pick and deliver parts to customers and workshop
• Monitor stock, spare parts and inventory

Who you are

To thrive as a Parts Advisor, you will bring a strong background in parts within the automotive industry, along with a customer-focused approach and a passion for delivering exceptional service.

Key requirements:

• Previous experience in a Parts Advisor, automotive parts role within the automotive industry
• Excellent communication and interpersonal skills, with the ability to build and maintain strong relationships with customers, suppliers, and internal stakeholders
• Strong organisational skills and attention to detail, with the ability to manage multiple priorities in a fast-paced environment
• A proactive and positive attitude, focused on delivering outstanding customer experiences and driving positive business outcomes
• Sound computer skills and experience using inventory or parts management systems
• A team-oriented mindset with the ability to work effectively both independently and collaboratively

This is an exciting opportunity for a motivated automotive professional to join a supportive team and play a key role in delivering exceptional parts service and customer satisfaction.

What we can offer you

• Potential to earn monthly bonus up to $600
• A dynamic and inclusive work culture - be part of a great team environment
• Paid Parental Leave benefits
• A company that is enjoying record growth
• A dynamic and inclusive work culture - be part of a great team environment
• Corporate benefits programme, salary packaging, novated leasing
• Be part of the bigger picture - a company with a focus on digitalisation, autonomous vehicles, electrification and sustainability
   

To apply

If you want to join a dynamic company with strong values, if you want to be more than a number and have a real voice, join us and start an exciting career in an international company.
“Apply now” and submit your CV.
You need to be an Australian / New Zealand Citizen or an Australian / New Zealand permanent resident to apply for this role.
Formal offer of employment is subject to standard pre-employment checks including medical and other background checks
As an equal opportunity employer, supporting workplace diversity, we encourage applications from people of all backgrounds, genders and cultural heritages.