Customer Service Officer - Scania Finance Slovak Republic
About Scania
Scania is a world-leading provider of transport solutions. Together with our partners and customers we are driving the shift towards a sustainable transport system. Scania is a world-leading provider of transport solutions, including trucks and buses for heavy transport applications combined with an extensive product-related service offering. Scania offers vehicle financing, insurance, and rental services to enable our customers to focus on their core business. Scania is also a leading provider of industrial and marine engines. Founded in 1891, Scania now operates in more than 100 countries and employs some 54,000 people. Research and development are mainly concentrated in Sweden. Production takes place in Europe and Latin America with regional product centres in Africa, Asia and Eurasia. Scania is part of TRATON GROUP.
Scania Financial Services is a business unit that provides services to customers, dealers, and distributors in the Czech Republic, Slovakia, and Hungary through local leasing companies.
SCANIA SLOVAKIA was founded in 2002 and supplies the Slovak market with heavy trucks and buses as well as services.
Together with Czech republic and Hungary, Scania Slovakia forms the central European region (CER). Scania CER headquarters are in Prague (CZ).
For more information visit: www.scania.sk.
Job description, responsibilities and duties
Scania Financial Services is a business unit that provides services to customers, dealers, and distributors in the Czech Republic, Slovakia, and Hungary through local leasing companies. We are currently looking for a new team member to join our team based in Senec.
Main responsibilities include:
- Preparation of leasing contracts, including all attachments and related documentation
- Ensuring fast and error-free transfer of documentation between internal and external company contacts
- Collecting required documents before/at delivery, such as handover protocols and insurance policies
- Issuing all necessary documents for contract termination
- Monitoring vehicle insurance and ensuring proper updates of insurance information in the LEASE module
- Ensuring that contracts are duly signed and, if required, properly legalized on time
- Responsibility for the LEASE module
- Monthly invoicing of leasing and insurance contracts to customers
- Preparation of documents for external scanning and archiving
Personal qualities and skills
- Previous professional experience in a similar position is required, preferably in administration or financial services
- IT skills – a good knowledge of MS Office programs is required
- Customer-oriented, collaborative, and a team player
- Flexibility in handling work tasks
- Proactive personality, problem-solving oriented, with an eye for detail
- Interest in learning new things
- High school diploma or college degree in economics/finance
- English language proficiency at the B1 level
- Knowledge of the local slovak language is essential
- Driver's license, Class B
Employee benefits:
- Work in a strong international company with a long-standing tradition
- Team-oriented working environment
- Flexible working hours combined with home office
- Free refreshments at the workplace (drinks, fruit)
- Flexipass / Multisport
Application
if you are interested in this position, please, submit your CV.
Applications will be handled ongoing throughout the application period.
We are looking forward to receiving your application!
Senec, SK, 903 01
