Warranty and Contracts Administrator

Role Summary

Auckland based. Bring your Contracts & Warranty experience to enhance operations & drive customer satisfaction

Job Responsibilities

Life at Scania

From small beginnings in Sweden over 120 years ago, we’re excited to say that Scania today, is one of the world’s most recognised and respected commercial vehicle brands. 

Our focus is on sustainable transport solutions, and here at Scania New Zealand, we work together as a team to come up with solutions, tailor-made for our challenging New Zealand roads. 
We offer a dynamic and fun work environment, with a friendly, family culture. Our people are innovative, determined, and share team spirit. They ask questions like “why?” or “what if?” and go beyond what’s easy or expected. In return, we are strong on coaching and personal development, which allows people to grow within the company.

Now’s a great time to come on board Scania NZ, as we pioneer an exciting new era in transportation, made for New Zealand.  

What we can offer you

• Role based in Auckland 
• Eligibility for an annual company bonus scheme
  ork options
• Subsidised Medical Insurance
• A dynamic and inclusive work culture - be part of a great team
• An environment that is supportive, friendly and fun
• Be part of the bigger picture - a company with a focus on digitalisation, autonomous vehicles, electrification and sustainability
• A company that is growing, with potential for career progression
• Flexible work options

What you will do

This role focuses on supporting Warranty and Contracts to ensure day to day operations run smoothly, align with our business financial goals and uphold our Customer First Value. This includes daily support to our internal network, managing the administration, special projects and support services.  Your knowledge will play an important role in enhancing operational efficiency and collaboration.
You will be responsible for;

• Providing Contracts/Warranty support to the internal network daily
• Administration of Contracts/Warranty documentation 
• Controlling Contracts/Warranty costs
• Work closely with dealers, workshops and sales teams
• Create and present reports showing results of Contracts/Warranty trends 

Who you are

To be successful as a Contracts & Warranty Administrator within our organization, we believe that you will have;

• Relevant experience within the automotive or transport related industry
• Advanced Microsoft Office Experience
• Ability to analyze information and provide solutions to internal and external customers

To apply

• If you want to join a dynamic company with strong values, then join our team and start an exciting career in an international company. “Apply now” and submit your CV. 
• Alternatively, to learn more about this opportunity you can email careers@scania.co.nz 
• To apply for this role, you will require full New Zealand or Australian working rights.
• As an equal opportunity employer, supporting workplace diversity, we encourage applications from people of all backgrounds, genders and cultural heritages.