Head of Service Sales
Job Title: Head of Service Sales
Salary: Starting from £ 78,000 plus an excellent benefits package
Location: Milton Keynes Head Office – Hybrid working
Benefits:
- Hybrid working
- Enhanced parental leave
- Eligibility to annual bonus scheme
- Access to a fantastic loan car scheme
- 25 days annual leave plus bank holidays
- Competitive pension
- 4x basic salary life assurance
We are looking for a strategic and commercially driven Head of Services Sales to lead the growth of our Services business, with a strong focus on Contracted and Connected Services.
This role is ideal for a proven commercial leader with deep experience in services, contracts and/or connected solutions, who can combine strategic thinking with hands‑on execution and cross‑functional leadership.
In this role you will:
- Own and develop the Service Sales Strategy, turning full Services revenue potential into clear actions, targets and KPIs.
- Drive penetration of Contracted and Connected Services by shaping offers, pricing and go‑to‑market plans that align with customer needs and market conditions in conjunction with Global support and strategies.
- Build compelling, value‑based customer propositions that link Services to uptime, total cost of ownership and operational performance.
- Equip Sales and the Retail network with the tools, training and guidance they need to sell solution‑ and value‑based Services confidently.
- Use market insight, customer trends and performance data to continuously improve our Services portfolio and execution through the Retail network.
- Collaborate closely with Sales, Retail Operations, Finance, Marketing and Technical teams to deliver common business goals.
- Act as a visible champion for Services, promoting a strong customer value and uptime mindset across the organisation.
About you:
- Strategic commercial leadership – proven ability to develop and execute strategies that drive revenue growth, increase market penetration, and maximise long-term customer value.
- Customer focused– a desire to understand our customers, and identify ways we can positive impact their goals, working with integrity to help drive the business forward.
- Able to translate needs clearly - capability to translate technical and operational benefits (e.g. uptime, TCO, connected solutions) into compelling customer value propositions that support solution-based sales.
- Analytical and performance-driven mindset – highly skilled in analysing market data, financial performance, KPIs and service penetration to identify gaps, define improvement actions and optimise commercial results.
- Collaborative and influential leadership style – able to work cross-functionally, influence senior stakeholders, and empower Sales and Retail teams to consistently deliver value-added service solutions.
If you’re interested in this role we’d love to hear from you.
Closing date: 20/03/26
Please note, the closing date for this role is subject to change pending volume of applications.
Next steps:
- If you like the sound of this position, please apply today.
- A member of the Scania Recruitment team will contact you to discuss your application.
- If you are successful at that stage, you will be invited to have a conversation with the hiring manager.
We understand that every candidate is unique, and we strive to accommodate your needs. If you require any adjustments during the application process, please reach out to our Recruitment Team, we’ll be happy to discuss these with you.
Working for Scania is not just about the job. It’s about you too, and this is where the company goes the extra mile and provides an industry leading employment package. We offer an excellent benefits package which includes a pension scheme, complementary life insurance, financial incentive schemes and discounts on major retail outlets including groceries.
At Scania we invest considerably in colleague development, and you can expect to receive comprehensive training and career progression not only in the UK but throughout our Global organisation.
We have a strong and supportive culture, where each individual is seen, respected and has the potential to contribute. We trust each other to act and make decisions, and we believe in a more flexible future workplace based on individual needs. For us, diversity and inclusion is a strategic necessity. By having colleagues with the widest possible range of skills, knowledge, backgrounds, and experiences, we ensure we have the right people and together with an inclusive corporate culture, this drives our business forward. We want our colleagues to feel proud and happy to work for us, no matter where they are from or who they are, and we strive to achieve an inclusive and family-friendly environment for everyone.
Scania is dedicated to delivering exceptional products and services to our customers and the successful candidate will reflect our core values; CUSTOMER FIRST, RESPECT, ELIMINATION OF WASTE, RESPONSIBILITY and TEAM SPIRIT in all we do.
Milton Keynes, GB, MK15 8HB
