Dealer assistant

Role Summary

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Perform a variety of administrative and secretarial tasks to optimize the time management and performance of a manager. Tasks may involve acting as a first point of contact, dealing with correspondence and phone calls, managing diaries, organizing meetings and appointments, and controlling access to the manager.

Job Responsibilities

Handling Enquiries and Correspondence

Answer the telephone and assist callers or those making varied enquiries by email or mail with any requests for information, directing more complex matters to colleagues as necessary. Initiate contact internally and externally to convey requests, provide instructions or obtain information on behalf of a senior colleague.

Correspondence

Respond to routine requests using form letters or emails and to more unusual requests by editing templates to create customized responses.

Document Preparation

Prepare routine letters, memoranda, reports and similar documents following detailed instruction. This is likely to involve using the full range of functions within standard office software.

Administration

Produce, update and provide best practice support on MS documents, databases and other departmental systems to support the work of more senior colleagues. Tasks could include purchasing materials, entering budgetary information, time and expense recording and similar.

Business Meetings/Events Arrangement

Schedule appointments, make arrangements for meetings and conferences, and organize travel plans following detailed instructions to facilitate business meetings.

Receiving Visitors

Receive and screen visitors answering routine questions, providing them with information or directing their requests elsewhere.

Procurement

Support others by carrying out simple procurement tasks. Involves following established procedures.

Operational Compliance

Develop working knowledge of the organization's policies and procedures and of regulatory codes and codes of conduct relevant to own work, adhering to mandatory procedures to ensure own work is undertaken to the required standards.

Work Scheduling and Allocation

Organize own work schedule in order to get the job done, coordinating with support services and assigning short-term tasks to others if necessary.

Personal Capability Building

Develop and maintain excellent process or technical skills by participating in assessment and development planning activities as well as formal and informal training and coaching.

Qualification

• Czech / Slovak language - level C1