Customer Service Officer
TRATON Financial Services CER is part of the international TRATON GROUP, one of the world’s leading commercial vehicle manufacturers.
Across the Czech Republic, Slovakia and Hungary, we provide captive financial services for Scania and MAN. Our team of around 50 professionals across three countries supports the financing needs of customers and the growth of both brands.
Role Summary
The main responsibilities are:
- Issues Leasing Agreement (new and transfer) with all enclosures and all related documents
- Ensures prompt and faultless documentation turn-over between internal and external contacts of the Company
- Monitors the insurance of vehicle and ensures properly update insurance information in local systems
- Issues all necessary documents for delivery of vehicle to the Customer and for the Contract termination
- Customer support in cooperation with the Sales department
- Assure that all documents are properly signed
- Responsibility for LEASE module
- Preparing files and documents for external scanning and storing
The work will be driven from our office in Chráštany, Czech Republic. The position requests cooperation with internal and external stakeholders, local customers and suppliers and Scania colleagues.
Profile
We are looking for someone who has a high level of personal integrity, is driven and self-motivated, preferably with an experience in administration and from financial services company.
Skills and formal qualifications should preferably include:
Education
Level of education normally required coping with the duties
- College or university degree in economics or finance (or required competence similar to this)
Essential experience
- Administration or finance
- Good Excel knowledge
Personal characteristics
- Accurate
- Customer oriented
- Co-operative and team-worker
- Capable to work under time pressure
- Pro-active and problem-solving
- Willing to learn new things
Apply with your CV. Applications will be handled on an ongoing basis throughout the application period. A background check might be conducted for this position. We are looking forward to receiving your application!
Chrášťany, CZ, 252 19
