Branch Manager

Role Summary

Your opportunity to take the lead at one of Scania Australia’s top performing dealerships 

Job Responsibilities

Life at Scania

Our purpose is to Drive the Shift towards a sustainable transport system.

At Scania, our people are our most valuable strength.  Being part of the Scania family offers employees an exciting future in an environment that is steered by our core values; Customer First, Respect for the Individual, Elimination of Waste, Determination, Team Spirit and Integrity.

You know us as a world-leading provider of transport solutions. Leading innovation towards a sustainable global transport system. We have one unique resource at Scania to achieve this – you.

Welcome to Scania.

What you will do

The role of Branch Manager in Kewdale is integral to the success of Scania Australia. 

This is a hands on role and you will lead, support, mentor and drive Aftersales operations across  Workshop, Parts and Customer Service, ensuring at all times that Safety, Quality and Customer Satisfaction are at the forefront.  Your leadership and energy will influence every part of our Services business and is central to delivering on Customer Uptime and Team Engagement.

Other key responsibilities include;

• Championing our way of working – steering and supporting our Aftersales processes to deliver on our customer commitments.
• Driving profitability through engagement with new and existing customers
• Own the Aftersales P&L – act like an owner bringing entrepreneurial flair and a commercial mindset

Who you are

This role will suit an individual with real drive and purpose, who relishes building cohesive and committed teams, and who’s passion is creating a customer experience consistently exceeds expectations.

To be successful in this role within our organization, you will have the following:

• Commitment to health, safety and quality
• Previous workshop/branch management experience in the heavy vehicle or related industry
• Experience in managing a cross functional team and championing a customer centric culture
• Proven ability to build and lead high performing teams in a fast paced, dynamic environment
• Attention to detail with strong process orientation and a continuous improvement approach
• Outstanding communication skills, with the ability to positively engage across all levels of the organisation
• Strong understanding of Aftersales KPI’s and performance metrics

What we can offer you

• A dynamic and inclusive work culture where we celebrate diversity and work inclusively - be part of a great team environment
• A company that is enjoying record growth and eligibility for an annual company bonus scheme
• Salary packaging and Corporate benefits program
• Paid Parental Leave benefits
• Be part of the bigger picture - a company taking the lead on autonomous vehicles, electrification and sustainability

To apply

If you want to join a dynamic company with strong values, if you want to be more than a number and have a real voice, join us and start an exciting career in an international company. “Apply now” and submit your CV.

To apply for this role, you need to have full working or rights of Australia or New Zealand.

Formal offer of employment is subject to standard pre-employment checks including medical and other background checks

As an equal opportunity employer, supporting workplace diversity, we encourage applications from people of all backgrounds, genders and cultural heritages.