Parts Advisor

Role Summary

Join our friendly team supporting our customers with your excellent parts/interpreting & sales skills.  Vehicle/transport industry exp (preferred)

Job Responsibilities

Life at Scania

At Scania, our people are our most valuable strength.  Being part of the Volkswagen Group of Companies, the Scania family offers employees an exciting future in an environment that is steered by our core values; Customer First, Respect for the Individual, Elimination of Waste, Determination, Team Spirit and Integrity.

You know us as a world-leading provider of transport solutions. Leading innovation towards a sustainable global transport system. We have one unique resource at Scania to achieve this – you.

Our purpose is to Drive the Shift towards a sustainable transport future.  Welcome to Scania!

Are you ready to drive your career? 

What you will do

You will integrate as a key member of our dynamic Parts Service Team at our Pinkenba Branch.  You will develop strong internal / external customer relationships, and you will ensure their needs and expectations are achieved throughout their Scania experience. 

• As the face of Scania Parts, you will be first point of contact, welcoming our customers (face to face, phone or email)
• Build strong relationships with customers
• Through excellent customer relationship management, you will drive sales growth of Scania parts
• Developing an understanding of individual customer product and service needs
• Be part of the shift towards a sustainable transport future

Who you are

Your excellent communication and interpersonal skills will help you to drive positive business outcomes;

• You are passionate and enjoy providing solutions and service advice to customers
• Provide strong verbal and written communication skills 
• Strong abilities in time management, organisation and administration
• Ability to think on your feet and show initiative
• Previous experience in a parts/warehouse role (automotive industry preferred)

What we offer

• Potential to earn monthly bonus
• Paid Parental Leave benefits
• Salary packaging and corporate benefits
• A company that is enjoying record growth 
• A dynamic and inclusive work culture - be part of a great team environment
• Be part of the bigger picture - a company with a focus on digitalisation, autonomous vehicles, electrification and sustainability

To apply

“Apply now” and submit your CV. If you want to join a dynamic company with strong values, if you want to be more than a number and have a real voice, join us and start an exciting career in an international company.

You need to be an Australian / New Zealand Citizen or permanent resident to apply for this role.

Formal offer of employment is subject to standard pre-employment checks including medical and other background checks

As an equal opportunity employer, supporting workplace diversity, we encourage applications from people of all backgrounds, genders and cultural heritages.