Trainning Manager

Scania USA is looking for a Training Manager to lead the technical training strategy and execution across our service network. This role is essential in ensuring that Scania Dealers in US and Canada, their technicians and key partners are equipped with the right skills, tools, and knowledge to deliver high-quality service aligned with Scania’s global standards.

As Training Manager, you will design and implement training programs, manage learning resources, and build instructional capability across the network. You will also be responsible for supporting technical content creation and field-facing learning initiatives that drive operational excellence. Scania is working with train the trainer concept, where you often work with our 9 distributors and train them, who later train dealers. 

What You’ll Be Doing

• Identify Scania dealer network training needs and develop scalable, targeted learning solutions.

• Deliver and manage training across Scania’s product lines (Diesel engines and also electrification), focusing on technical performance and service quality.

• Design training materials, assessments, and digital learning tools to modernize delivery.

• Track network-wide training participation, certification status, and technical readiness for new products.

• Lead initiatives such as the annual Train-the-Trainer and Technical Support Seminar to strengthen learning capability across North America.

• Produce and maintain training content including troubleshooting guides, instructional videos, and technical bulletins.

• Support the Scania USA  After Sales team in technical knowledge management, issue tracking (In our Failure handling system), and the continuous improvement of support resources.
  
  
  

Candidate Profile

• Solid experience in technical training or instructional delivery, preferably in the heavy-duty or engine sector.

• Strong technical knowledge of Scania products and systems, or equivalent OEM platforms.

• Skilled in instructional design, facilitation, and training strategy.

• Structured, organized, and confident managing multiple initiatives across stakeholders.

• Proficiency in digital training tools, Microsoft Office, and general LMS platforms.

• High level of communication and interpersonal skills to engage both technical and non-technical audiences.

• Ability to adjust training style and method to diverse learner profiles and levels.

Minimum Qualifications

• High school diploma required; relevant technical certifications or post-secondary education preferred.

• Proven experience in training program delivery, technical field support, or after sales enablement.
  
  

Why Join Scania?

At Scania, you’ll find more than just a job — you’ll start a career in a company with global reach and strong values: Customer First, Respect, Team Spirit, Responsibility, and Elimination of Waste.

If these values resonate with you, you’ll feel right at home here. 

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