VSOC Analyst

Role Summary

Job Responsibilities

Needs Assessment

Explore issues or needs, establishing potential causes and barriers as well as related issues

Product and Solution Development

Define and deliver products and services that meet customer needs by selecting the best possible approaches available within established systems.

Solutions Analysis

Interpret data and identify possible answers. Involves navigating a wide variety of processes, procedures and precedents.

Innovation Implementation and Pipeline Management

Support the development of new products and services by executing different responsibilities in the development plan.

Innovation Strategy, Pipeline and Roadmap

Identify pain points, roadblocks, and pitfalls in the innovation pipeline and ways to overcome them.

Business Case Contribution

Contribute information to business cases to quantify current costs, justify project investment, and identify the return on investment.

Portfolio Management

Deliver small project workstreams, carrying out specified project activities within defined time and quality parameters and ensuring adherence to the prescribed project management methodology.

Culture of Innovation

Support a culture of innovation by contributing to solutions that boost creativity, innovation, and collaboration, such as idea generation platforms, jam sessions, and hackathons.

Personal Capability Building

Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching; gain or maintain external professional accreditation where relevant to improve performance and fulfill personal potential. Maintain an understanding of relevant technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media.

Education