Parts Coordinator
Role Summary
The main responsibility of this role is to sell, promote and coordinate Scania Parts within a designated site. This is achieved by focusing on customer contact, building relationships, making quotations that fulfil their demands.
Job Responsibilities
- Liaise with customers
- Serve workshop and counter customers with minimal waiting time
- Responsible for invoicing and return parts
- Sell parts to counter wholesale and retail customers
- Providing correct parts sales, for customers
- Promote parts sales by conducting regular telephone sale
- Provide technicians with parts as required
- Controls storeroom inventory to ensure maximum sales and customer satisfaction
- Handle and resolve customer issues
- Examined returned parts for defects , exchange defects parts or refund money
- Receive approved cheques from customers/credit check customers account
- Responsible for cash sales
- Dispatching of parts, verifying dispatched parts against the invoice and that the invoice is completed accurately and signed
- Ensure outgoing goods documentation corresponds to the relevant documentation
- Assist with stock take
- Keep parts department, clean, tidy and in safe condition
- Perform general parts administration i.e. filing
- Must be willing to work overtime and assist with break downs when required
- When requested carry out other reasonable duties and responsibilities not specifically mentioned in the job description during the course and scope of employment
Applicants must meet these minimum requirements:
- Matric certificate or N3 or equivalent
- Must have MINIMUM of 3 YEARS Experience NOT- NEGOTIABLE
- Previous Experience with parts coordination and sales
- Driver’s license, code 14.
- Medically fit.
Competencies – these will be tested in the interview should you be shortlisted:
- Products and Services
- Sales techniques & negotiation skills
- SHE
- Problem solving
- Using Information Technology
- Good verbal and communication skills
- Teamwork
- Customer Focus and Team Work
Integrity & Compliance
All applications will be treated with full confidentially and will only be made available to the people involved in the recruitment process.
NB: Please be advised in order to apply for this vacancy you need to have been employed in your current role for a minimum of 1 year.
Requisition ID:
27013
Number of Openings:
1.0
Part-time / Full-time:
Full-time
Permanent / Temporary:
Permanent
Country/Region:
NA
Location(s):
Walvisbay, NA
Required Travel:
0-25%
Workplace:
On-site
