CRM & Marketing Operations Lead

Role Summary

Join our team as a CRM and Marketing Operations Lead, drive innovation and efficiency.

Job Responsibilities

Life at Scania
Our purpose is to Drive the Shift towards a sustainable transport system.

At Scania, our people are our most valuable strength.  Being part of the Scania family offers employees an exciting future in an environment that is steered by our core values; Customer First, Respect for the Individual, Elimination of Waste, Determination, Team Spirit and Integrity.

Job Overview
We are looking for a CRM & Marketing Operations Lead to own and improve our CRM and marketing automation ecosystem. 

In this role, you will ensure Microsoft Dynamics, Marketo, and AutoMaster work seamlessly together to support lead generation, sales alignment, and customer data accuracy. 

Success in this role means enabling efficient, data-driven marketing and sales operations while continuously improving systems and processes in collaboration with local technical teams and global stakeholders.

What You Will Do

• Lead the day-to-day management of Microsoft Dynamics 365 (CRM), Marketo, and AutoMaster systems
• Ensure smooth integrations and accurate data flow across marketing, sales, and dealer management systems
• Maintain data quality, including deduplication, field mapping, and governance of consent/unsubscribe data
• Build, optimize, and monitor automated campaigns, workflows, lead scoring, and routing in Marketo, building campaigns that increase sales through best practice lead generation and ROI

What we can offer

• A dynamic and inclusive work culture - be part of a great team
• An environment that is supportive, friendly & fun
• Subsidised medical insurance
• Employee Benefit Program offering discounts
• Well established global brand
• Be part of the bigger picture - a company with a focus on digitalisation, autonomous vehicles, electrification & sustainability
• A company that is growing, with potential for career development opportunities
• Continuous learning & training

What You Bring

• A track record of owning and improving marketing technology stacks
• Confidence in troubleshooting and resolving data and integration issues
• A mindset focused on efficiency, accuracy, and continuous improvement
• Optimistic “Can Do” attitude

What We’re After

• Minimum 5 years’ solid experience in Marketing Operations, CRM, or Sales Operations
• Hands-on expertise with Microsoft Dynamics 365 and Marketo
• Proven ability to manage data quality, integrations, and lead lifecycle from capture to sales handoff
• Excellent problem-solving skills, attention to detail, and ability to explain technical concepts to non-technical stakeholders

To apply
If you want to join a dynamic company with strong values, join us and start. "Apply now" and submit your CV

To apply for this role, you will require full New Zealand or Australian working rights

Formal offer of Employment is subject to standard pre-employment checks including medical and other background checks

As an equal opportunity employer, supporting workplace diversity, we encourage applications from people of all backgrounds, genders and cultural heritage