Warranty Specialist

Role Summary

Establish this brand new role as a Warranty Specialist Your opportunity to use your technical expertise to build the future

Job Responsibilities

Life at Scania

From small beginnings in Sweden over 120 years ago, we’re excited to say that Scania today, is one of the world’s most recognised and respected commercial vehicle brands. 
Our focus is on sustainable transport solutions, and here at Scania New Zealand, we work together as a team to come up with solutions, tailor-made for our challenging New Zealand roads. 
We offer a dynamic and fun work environment, with a friendly, family culture. Our people are innovative, determined, and share team spirit. They ask questions like “why?” or “what if?” and go beyond what’s easy or expected. In return, we are strong on coaching and personal development, which allows people to grow within the company.
Now’s a great time to come on board Scania NZ, as we pioneer an exciting new era in transportation, made for New Zealand. 

Who you are

To be successful as a Warranty Specialist within our organisation, we believe that you will have;

• A relevant trade or qualification within the automotive or transport related industry
• Background in warranty management
• Advanced Microsoft Office Experience
• Ability to analyse information and provide solutions to internal and external customers

What you will do

This role focuses on establishing the Warranty role using your technical expertise and process development and implementation to support our internal Workshop and Sales Teams and our Dealer Network.

This will include ensuring compliance within the network and providing support to follow Scania warranty protocols. Your knowledge will play an important role in enhancing operational efficiency and collaboration, and assisting our customers in enhancing their business by ensuring their trucks are back on the road swiftly.

You will be responsible for;

• Providing Warranty support and technical expertise to our teams and customers
• Controlling Warranty costs
• Conducting on site audits across our service network
• Create and present reports on Warranty trends 

What we can offer you

• Flexible work options
• Role based in Auckland 
• Eligibility for annual company bonus scheme
• Subsidised Medical Insurance
• A dynamic , friendly, fun and supportive work culture - be part of a great team
• Be part of the bigger picture - a company with a focus on digitalisation, autonomous vehicles, electrification and sustainability
• A company that is growing, with potential for career progression

To apply

If you want to join a dynamic company with strong values, if you want to be more than a number and have a real voice, join us and start an exciting career in an international company. “Apply now” and submit your CV.
To apply for this role, you will require full Mew Zealand or Australian working rights.
Formal offer of employment is subject to standard pre-employment checks including medical and other background checks.
As an equal opportunity employer, supporting workplace diversity, we encourage applications from people of all backgrounds, genders and cultural heritages.