HR Specialist

Role Summary

We are looking for a proactive and hands-on HR Specialist to join our People & Culture team.

📍 Location: Zagreb

In this role, you will support managers and employees in day-to-day HR matters, with a strong focus on employee relations, recruitment, and annual people planning and budgeting. You will play an important role in ensuring smooth HR operations, providing guidance in employee-related matters, and contributing to the preparation of the annual market plan for the upcoming year, including headcount planning, salary increase planning, hiring needs, and personnel cost forecasting.

This is a broad HR role that combines operational HR work with business support and requires a structured, service-minded, and solution-oriented approach.

Key Responsibilities

• Act as a trusted HR contact for managers and employees in day-to-day people matters
• Support and advise managers on employee relations topics, including performance issues, absence management, disciplinary matters, and general employee support
• Ensure employee relations cases are handled professionally, consistently, and in line with local labor legislation and internal policies
• Manage the end-to-end recruitment process, including job postings, candidate screening, interview coordination, communication with hiring managers, and offer preparation
• Support onboarding activities and help ensure a positive employee experience from the start
• Contribute to the annual people planning and budgeting process for the upcoming year, including salary increase planning, headcount planning, new hire planning, and personnel cost forecasting
• Partner with managers to collect, validate, and consolidate input related to workforce plans and people costs
• Prepare HR reports, analyses, and relevant people data to support planning and decision-making
• Maintain accurate HR documentation and ensure compliance with internal processes and legal requirements
• Support implementation and continuous improvement of HR processes, tools, and ways of working
• Contribute to a positive, inclusive, and business-oriented work environment

Qualifications & Experience

• Bachelor’s degree in Human Resources, Business Administration, or a related field
• Minimum 3–5 years of relevant HR experience
• Solid experience in employee relations and recruitment
• Experience with annual people planning, headcount planning, salary review processes, or personnel cost planning
• Good understanding of local labor legislation and core HR processes
• Strong communication skills
• Structured, detail-oriented, and solution-driven way of working
• Strong Excel skills and confidence working with HR data
• Experience with SuccessFactors is considered an advantage
• Fluent in Croatian and English

What We Offer

• Opportunity to work in an international environment within a strong global brand
• A dynamic HR role with broad exposure to key people topics
• The possibility to contribute directly to employee experience and business planning
• Professional development and learning opportunities
• A collaborative and supportive working culture

Your Application

Join us and be part of a company that is shaping the future of transport.

Apply now and grow your HR career with us.